Refund policy

Return & Refund Policy

Last Updated: June 2026

At THE CLASSIC CHOICE, customer satisfaction is our priority. If you are not completely satisfied with your purchase, please review our return and refund policy below.

1. Return Eligibility

You may request a return within 7 days of receiving your order if:

  • The item is damaged, defective, or incorrect.
  • The product is unused, unwashed, and in its original condition.
  • Original tags, labels, and packaging are intact.

Returns will not be accepted if:

  • The product has been used, washed, altered, or damaged by the customer.
  • The return request is made after the return window has expired.
  • The product was purchased during a clearance or final sale unless received damaged.

2. Damaged or Wrong Product

If you receive a damaged, defective, or incorrect item:

  1. Contact us within 48 hours of delivery.
  2. Share your order number along with clear photos/videos of the product.
  3. Our team will verify the issue and arrange a replacement or refund.

3. Return Process

To initiate a return, please contact us at:

Email: theclassicchoiceofficial@gmail.com

Include:

  • Order Number
  • Full Name
  • Reason for Return
  • Product Images (if applicable)

Our support team will guide you through the return process.

4. Refund Policy

Once the returned product is received and inspected:

  • Approved refunds will be processed within 5–7 business days.
  • Refunds will be credited to the original payment method.
  • Depending on your bank or payment provider, it may take additional time for the amount to reflect in your account.

5. Exchange Policy

We offer exchanges for:

  • Wrong size received
  • Manufacturing defects
  • Incorrect product delivered

Exchanges are subject to stock availability.

6. Cancellation Policy

Orders can be cancelled only before they are shipped.

Once an order has been dispatched, cancellation requests cannot be accepted.

7. Non-Returnable Items

The following items cannot be returned:

  • Gift cards
  • Promotional or free items
  • Products marked as "Final Sale"

8. Shipping Charges

  • Original shipping charges are non-refundable.
  • Return shipping charges may be deducted from the refund amount unless the return is due to our error.

9. Contact Information

For return, refund, or exchange assistance:

THE CLASSIC CHOICE
📧 Email: theclassicchoiceofficial@gmail.com